MLB Live Auctions
SIGN IN
0
QUICK REGISTER NOW

FAQ

New Users:

  • This is the answer

  • Everyone is invited to browse or Search through our auction categories and listings for items on Major League Baseball Live Auctions. If you see something you would like to bid on you must first quick register by creating an Major League Baseball Auctions Live account, if you do not already have one. Don't worry! Account creation is free and easy!

    The Login or Register page will ask you to enter an e-mail address, password, and phone number. Your registration will create your Major League Baseball Live Auctions account which can be used to bid on auction.

  • Major League Baseball Live Auctions is fully committed to protecting your right to privacy within our on-line auction community. Major League Baseball Live Auctions expects all members to respect and protect the privacy of others. The release of any members' personal information for reasons other than those specifically provided for within the Major League Baseball Live Auctions Privacy Policy is prohibited. Please take a moment to familiarize yourself with our Privacy Policy and contact us if you have any concerns or questions about privacy issues that may affect you.

Registration:

  • You may browse as much as you'd like without signing up.

  • Registration is quick! To complete the process, you will need to provide us with your E-mail Address and phone number, and create a password.

    You will then be required to accept the site rules and restrictions by clicking the Accept button on the following Terms and Conditions page.

    You can change your user-specific Password at any time by editing your User Information in My Account.

    Quick Register Now!

  • Your cookies have probably been disabled! Cookies are enabled through menu options in your internet browser. If your cookies are disabled, you may not be able to access some features of this site.

    Below are directions on how to enable cookies on the most popular browsers support by Major League Baseball Live Auctions:

    1. Internet Explorer Version 8
      1. Click on the Tools menu and select Internet Options
      2. In the Privacy tab, the bar on the right slides up or down, setting the cookie level
      3. Configure your browser to accept cookies, at your preferred level
    2. Firefox (PC)
      1. Click on the Tools menu
      2. Select Options
      3. Click the Privacy tab
      4. Check "Accept cookies from sites"
      5. Click OK
    3. Firefox (Mac)
      1. Pull down the Firefox menu and select Preferences
      2. Click the Privacy tab
      3. Check the "Accept cookies from sites" box
    4. Safari (Mac)
      1. Pull down the Safari menu and select Preferences
      2. Select the Security tab
      3. Configure your browser to accept cookies, at your preferred level.
    5. Safari (PC)
      1. Pull down the Edit menu and select Preferences
      2. Select the Security tab
      3. Configure your browser to accept cookies, at your preferred level.
    6. Chrome
      1. Click on the Tools menu and select Options
      2. Choose the Under the Hood tab
      3. Configure your browser to allow cookies, at your preferred level.

    DISCLAIMER REGARDING CHANGING YOU COMPUTER'S CONFIGURATION

    Any change you make to your configurations is at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, failure, interruption or error to your computer, software and/or operating system with respect to any changes made based on the above suggested configurations.

  • The registration and bidding process does not require you to enter your credit card information. You will be prompted for this information in the event an auction closes in which you are the winner. You may also go to My Account to enter your credit card information at any time.

  • For information on Major League Baseball Auctions' system requirements please see the System Requirements FAQ.

  • Auction items cannot be delivered to P.O. Boxes. We require a street delivery address to ensure your items reach you.

  • Simply click "forgot password" on the login page. Once you provide the email address associated to your account a password reset email will be sent. Follow the link in the email to update your password and log into your account.

  • There is no cost to register on Major League Baseball Live Auctions.

  • No. Registered users are not obligated to buy anything on Major League Baseball Live Auctions.

  • Major League Baseball Live Auctions members are expected to maintain valid accounts by keeping their contact information (e-mail address, mailing address, and phone number) up-to-date. This is a vital aspect of creating an honest and secure trading environment for Major League Baseball Live Auctions members.

    If your contact or payment card information changes, simply update it from Update My Registration Info under the Manage My Account header in the My Auction Account section of by clicking Edit next to the Account Information header.

Bidding:

  • After you review the Listing Information for the item that interests you, click on Bid Now and follow the directions to enter and confirm your bid.

    We accept bids submitted via our website, whether accessed via a computer or wireless device on the WAP version of the Auction site.

  • No. Browsing and bidding for merchandise on MLB Live Auctions is free. You are not obligated to buy anything on Major League Baseball Live Auctions after you have registered. You are welcome to drop by any time and look around. If you see something you would like to bid on you can do so quickly as a registered member.

  • No. A credit card is not necessary to bid on items. However, when an auction closes and if you are the winning bidder you will need a valid credit card to complete this purchase.

  • To increase your bid, you can do so by simply entering another bid on the auction. This bid will not change your current bidding amount if you are the winning bidder, but will ensure you are still winning up until the new amount.

  • There are three steps to placing a bid on an auction. You must complete all three steps in order for our system to record and display your bid in a listing's Bid History.

    1. Click the Bid Now button on the listing page of the item you are viewing. You will be asked to Login, if you haven't done so already.
    2. Enter your bid for the item and click the Bid Now button.
    3. Scroll down the Bid Confirmation page, review your bid information, and check it for accuracy. At this point, you will have the opportunity either to go back and modify or correct the desired quantity and Bid amount or you can submit your bid by clicking Confirm Bid.

    Once submitted, you will see information about your bid indicating the bid amount placed, and if your bid is currently the winning bid. To place additional bids, click the Place Another Bid button, which is located beneath the Bid History on the Summary page. You can then re-enter a new id amount according to the "Next Bid" amount as currently shown on the listing page.

    When reviewing an item's Bid History after having placed a bid, you should reload, or refresh, your browser so that it displays the most current information.

  • There are two reasons why a bid may be considered invalid:

    1. You have entered an invalid value in the "Bid Amount" field. Make sure that your bid amount contains only numbers and decimal points, i.e. 45.00 Do not enter any dollar signs ($) or commas (,) into the Bid Amount field.
    2. Your bid amount is less than the "Next Bid" value. Make sure that your bid is equal to or greater than the current "Next Bid" value shown on the listing page.

  • The Bid History should show your bid as soon as it is entered. If it doesn't appear, you may be viewing an old version of the page.

    Try clicking your browser's "refresh" or "reload" buttons.

    The Listing page updates 10-20 seconds after you make your bid to reflect the new Current Bid.

  • With Open Auctions, your maximum bid (if you are the current high bidder) will not be shown to other bidders while the current high bid amount is below that maximum bid threshold. The highest amount that will appear is one bid increment above the most recent competitive bid.

    With Reserve Price auctions, if you are the current high bidder and the Reserve Price has not yet been met, your maximum bid amount and nickname will be visible to other bidders as the current auction "Highest Bid" amount. Once the Reserve Price has been met, however, the maximum bid amount (if you are the current high bidder) will not be shown to other bidders while the current high bid amount remains below that maximum bid threshold.

  • We will send you an e-mail when your bid is no longer a winning bid. However, there can be unpredictable delays in e-mail transmission. We suggest that your regularly visit the MLB.com Live Auctions website to check your "Bidding Activity" in My Account.

  • If the same bidding amount is entered, the bid placed earlier in time takes priority over all bids at the same price. It can be to your advantage to get an initial bid in as early as possible to ensure time priority at your bid price.

  • If the Number of Bids in the listing info table lists more bids than are listed in the Bid History of the item, it is probably because one or more of the bidders have at one point during the auction increased and initial bid. Every bid made, whether it is an initial bid by a user, or an increase, is recorded in the Number of Bids.

  • This system offers a convenient bidding system, so you don't have to continuously login to re-bid. When you place your maximum Bid, you enter the highest price you are willing to pay for an item. Your maximum bid is kept confidential until it is exceeded by another bidder.

    The automatic bidding system will place bids on your behalf at the bid increment amount above the current high bid. The system will bid by the increment to ensure you remain the highest bidder or to meet the reserve price (if applicable), up to your maximum bid amount that was previously entered.

    If and only if duplicate maximum bids are entered, the customer who entered the maximum bid first will get priority and will be the winning bidder.

    If another bidder places a higher maximum bid, you will be emailed to login and place another bid.

    Example:

    1. The current bid for an item is $100 with a $10 increment.
    2. Customer A enters a max bid of $200; Customer A is now winning at $110.
    3. Customer B enters a max bid of $150.
    4. System will now bid $160 (next bid increment) on Customer A’s behalf to ensure Customer A is still winning.
    5. Customer B re-enters a max bid of $200.
    6. Customer A is now winning the auction at $200 because he was the first to enter a max bid of $200.

  • The Bid History list only displays the current winning bid amount and losing bids manually entered by bidders. Bid History does not display losing bids placed by the system (Maximum Bid/Automatically Bidding) for a maximum bid amount.

  • Yes. If your maximum bid amount has been outbid, or you want to increase the dollar amount of your existing winning bid, you can place another bid at a higher amount. To increase your current bid amount, simply return to the listing and enter and submit a new, higher maximum bid amount (this amount is the most you're willing to pay for the item).

    If you are logged in to your account, the site will recognize your Nickname when you place an additional Bid. You won't be bidding against yourself when you want to increase your maximum bid amount even though if you're the current high bidder.

  • In some cases, it might appear that a single bidder is bidding against himself. For instance, the same bidder A might bid $10, $12, $14, $16, and so on. Nothing fraudulent is going on! Most likely, you or bidder A is causing this effect by bidding against bidder B's "Maximum Bid". Bidder A is trying to find the point where his/her Bid will outbid the maximum bid being increased by proxy on each bid. At the time the maximum bid price of the bidder B is exceeded, the new bidder A will have a winning bid.

  • Major League Baseball Auctions' Extra Innings feature works together with "Maximum Bid" to ensure that bidders will always have a chance to challenge bids placed in the final minutes of an auction. When indicated on a listing page by the "Or Later" link, if a bid is placed during the last 5 minutes of an Open or Reserve Price auction, the auction will be automatically extended for an additional 5 minutes from the time of the latest bid. You will have to refresh the listing page to get the most updated bid information for each individual listing. The auction will close once all bidding activity has stopped for a period of 5 minutes.

  • Please note that the MLB Extra Innings feature is enabled for all auctions to ensure that bidders will always have a chance to challenge bids placed in the final seconds of an auction. As indicated through the “Or Later” link on the listing page, if a bid is placed during the last 5 minutes of an auction, the auction will automatically extend for an additional 5 minutes from the time of the latest bid. The auction will close once all bidding activity has stopped for a period of 5 minutes.

  • Confirmed bids may only be retracted under special circumstances and require that you submit a formal request to retract, as described below.

    Once you have submitted your confirmed bid, it can only be retracted under the following circumstances:

    1. You made a typographical error when placing a bid amount.
    2. You submitted your valid bid retraction more than 24 hours before the auction closes.
    3. New item information added by the seller changed your understanding of the item for which your bid was placed.
    4. You cannot reach the seller via e-mail, or your question to the seller is returned as undeliverable.

  • A Dutch Auction occurs automatically on Major League Baseball Live Auctions when a seller has multiple, identical items offered for sale. The seller specifies the minimum price (the Opening Value) and the number of items for sale. Bidders can then bid at or above the minimum price for the quantity of items they wish to purchase. At the close of the auction, all winning bidders purchase the items at the same price, which is the lowest successful Bid.

  • In some auctions, a number of identical items are offered for sale at the same time. When the listing closes, the highest Bidders win the available inventory. Bids are sorted in order with priority given to price, the quantity bid for, and then finally to time a bid was placed. The time of a bid is determined by MLB.com based on its records. If bids are tied for price, the Buyer who has bid in the greater quantity wins. If there are two bids at the same price for the same quantity, the early bid wins.

  • Bids are given priority based on the following characteristics: price, quantity, and finally time placed. As an example, if you bid $50.00 on 50 units and someone else then bids $50.00 on 100 units at a later time, the second bidder will be winning for all 100 units. If you then raise your bid to $60.00 for 50 items, you will be winning for 50 units (at $60.00) because your price is higher. The second bidder will then be winning for only 50 units at $50.00.

  • Fixed Price Sale listings or "Buy it Now" auctions have a fixed price set by the seller. Buyers simply choose to buy the item at that price. Fixed Price listings will remain active until all items have been sold or the close date and time set by the seller has been reached. Please allow 2-4 weeks after you make your purchase for delivery. The end time for a "Buy it Now" listing does not determine the ship window.

  • In an Open Auction, buyers bid until the auction ends. The item is then sold to the highest bidder at the end of the auction period. There is no reserve price in an Open auction. The seller must sell the item to the highest bidder. Bidding can start as low as the Opening Value (minimum price or starting amount) of the auction.

    Once the auction closes, email notification providing contact information is sent to the buyer and seller automatically so that arrangements for payment and shipment of the item can be determined.

  • In a Reserve Auction, the seller sets the Reserve Price, which is higher than the Opening Value. A reserve price allows the seller to initiate bidder interest and determine the fair market value of an item. If the seller has set a Reserve Price you will see either a "Reserve NOT MET" or "RESERVE MET" message on the listing page depending on whether the current bid is below, or at or above, the reserve.

    RESERVE NOT MET- The current amount of the highest bid is below the reserve price and the item will not sell at auction close.

    RESERVE MET - The current amount of the highest bid is equal to, or greater than, the reserve price and the item will be sold.

    If the highest bid at the auction close does not meet the seller's Reserve Price, the seller is not required to sell the item unless the seller chooses to do so. In this case, the seller will have a period after the auction close in which to contact the highest bidder whose offer was below the reserve price. Bidders who are contacted under these circumstances, however, are under no obligation to purchase the item.

  • In a Reserve Price auction, the seller starts the auction at a value below the lowest price at which s/he is willing to sell (the Reserve Price) to capture the bidder interest. This way, the bidders are not forced to bid at fair market value from the start of the auction. Also, many sellers prefer Reserve Price auctions when they are not sure of the market value of an item, and want to find an audience by enticing multiple bidders' interest.

  • If you have bid on a Reserve Auction, your bid may be below the Reserve Price. Even if you are the highest bidder in a Reserve Auction, you may still be losing if your bid does not match or exceed the Reserve Price. At the close of the auction, you will see either a "Reserve NOT MET" or "RESERVE MET" message on the listing page depending on whether the current bid is below, at, or above the reserve price.

  • If an auction winner is unable to complete the order it is up to the seller to determine how to proceed with the item listed. It is possible the runner-up bidder or additional losing bidders (consecutively) will be contacted by MLB Auctions or the seller, offering the item at the price of their highest bid amount.

  • Go to My Account and select Manage Bidding Activity. From here you can view all live auctions (winning or losing) in which a bid has been placed, as well as closed auctions that you have won.

  • You can monitor all of your bidding activity from within the Manage My Bids>View My Bid Status section of your account.

  • The Real Time Bid Refresh feature is in place in order to deliver the best possible online auction experience by presenting the most up-to-date auction information, including Auction Time Remaining, Bid Count, and Current Bid Amount. When a new bid is placed or an auction goes in to Bid Extend, the most recent auction information will automatically be presented on the screen without the need to manually refresh the current browser page.

  • Real Time Bid Refresh is set to automatically deactivate after 12 minutes of inactivity on a page that presents auction data such as Auction Time Remaining, Bid Count, and Current Bid Amount. This is to ensure that, in case an active browser session is forgotten and left open, users do not have fresh data constantly feeding into their active browser session and unnecessarily using up network data. When presented with the message “Real Time Bid Refresh is no long active on the site”, users can choose to click the “Reactivate” button, which will cause the system to resume pushing up-to-date auction data into the active browser session, or users can click “Cancel”, which will prevent Real Time Bid Refresh from reactivating on the current page. Note: if a user chooses to click “Cancel” when presented with this message, they will NOT be shown the most up-to-date auction data, or any new bid activity placed on the listing by other customers. However, manually refreshing the browser window OR clicking through to a new auction page will cause Real Time Bid Refresh to reactivate automatically.

  • The bid increment is representative of a minimum amount the user can bid but is not restricted to only using that multiple. If interested in placing a bid for more than the bid increment, users have the option to place either a Max Bid (Click 'What Is A Maximum Bid/Automatic Bidding?' under the Bidding headline to learn more) or Straight Bid (if made available for that auction) (Click 'What is straight bidding?' under the Bidding headline to learn more).

  • A straight bid is a one-time amount that represents the price you are committing to bid. The price that is entered as a straight bid can be any amount that is equal to, or greater than the current amount plus the minimum bid increment.

    1. This amount will become the new current bid amount of the item (i.e. the item is $100. A straight bid is placed at $200. The item price is now $200).
    2. If there is a maximum bid on the item, the greater of the straight bid and maximum bid will be the highest bid amount.
    3. If the straight bid and maximum bid are placed at the same value, the bid that is placed earlier will become the winning bid.

SMS Bidding:

  • Once you have successfully activated Text Bidding Here’s how you get started:

    Send ; to 1-618-603-9113 and your bid will be placed.

    The auction text reference number can be found on the listing pages. Look for the mobile sign!

    As an example: Sending MLBLIVE2024;20 to 1-618-603-9113 will place a bid of $20 on auction with text reference number MLBLIVE2024.

  • Standard text messaging rates apply. Please note, the country of origin for the MLB Live Auctions response phone number is the United States of America.

  • Please go to your account section where you will see the Text Bidding section. Select “Update” and follow the flow on the site in order to complete registration.

    Please remember approval of the terms and conditions is required for you to bid via text message.

  • Just like any auction, you will be sent a text message notifying you that you have one the auction along with details on how to checkout your item.

  • Beside the listings that are available for Text Bidding on a listing page there will be a field titled “Text Reference Number” and the corresponding text bidding code.

Paypal:

After the Auctions:

  • You can locate an auction you have bid on from within the Manage My Bids>View My Bid Status section of the My Account section of the auction website, or by entering the listing's listing number, if known from the Search page.

  • We will notify you by email and SMS (if applicable) if you win; although you are responsible for determining if you have won by visiting the site and checking the status of your bid in My Account.

  • If you are the winning bidder when an auction closes, Major League Baseball Live Auctions will send you email notification telling you that you have won the item(s).

    You are responsible for returning to the Major League Baseball Live Auctions website to verify that you have won the auction. If you do not receive notice and believe you are the successful bidder, you must verify the auction status from the Manage My Bids>View My Bid Status in the My Account section of the auction website. As a winning bidder, the primary payment card you have on file will be automatically charged the amount of your winning Bid plus any shipping, handling, and applicable taxes If no credit card is on file you will be asked to checkout the winning item(s) where you will need to enter a valid credit card.

  • Please send an email to Customer Service with the item listing number and any additional information you have regarding the order and request the shipping status.

    Below are some common reasons for auction items not being delivered or shipped on time:

    1. If you had a credit card on file before winning the auction, the card may be invalid.Please verify your credit card information by visiting your Auction Account. If your card number is no longer valid or the expiration date has passed please login to your MLB Live Auctions account and re-enter your credit card information by following the instructions below:
      1. Select "My Account" icon on the MLB Live Auctions home page.
      2. Scroll down and select "Payments".
      3. Select "Checkout" and re-enter your credit card/billing information.
      4. Confirm Payment.

    P.O. Box. If you have designated a P.O. Box in your shipping preferences this could be the reason for the delay as most carriers used my Major League Baseball Auctions and its partners do not deliver to P.O. Boxes.

  • If payment on an auction order is unsuccessful at the close of the auction, MLB Auctions will reach out to the winning bidder for each day the order remains unpaid and provide instructions for how to update the billing information for your account profile. You will then need to successfully re-checkout and complete the purchase. The order will be automatically canceled if unpaid for 5 days after the close of the auction.